We aim to process all orders placed before 7 AM EST on the same business day. Orders placed after 11 AM EST will be processed on the next business day. Please note: During promotional events, sales, or new product launches, processing times may be slightly longer due to increased order volumes. All our orders are carefully hand-packed with care and precision right here in Canada, ensuring your supplements arrive fresh and ready to support your wellness journey.

Your satisfaction is important to us. If you're not completely happy with your purchase, you may be eligible for a refund or store credit on full-priced items, subject to the conditions below:

• Items must be unopened, unused, and in their original packaging to be eligible for return.
• Due to health and safety regulations, we cannot accept returns on opened products, used items, or supplements where the seal has been broken.
• Sale items are final sale and cannot be returned or refunded due to a change of mind.
• Return shipping is the responsibility of the customer, including the choice of shipping method and associated costs.
• We recommend using a trackable shipping service to ensure your return reaches us safely.
• If you have questions about whether your item qualifies for return, please contact our customer care team before sending it back.